Run the engine room of BMLSIA: programmes, teams, and operations, so the mission keeps moving without the founder in every loop.
BMLSIA trains biomedical scientists to build tech driven health solutions. We run cohorts, fellowships, ambassador networks, webinars, and medical outreaches. We are growing fast, and the work needs an owner.
As Programme Lead (COO), you are that owner. You run day to day operations across BMLSIA and make sure every programme is delivered well, on time, and to a standard we are proud of. You are the first point of escalation for the team, so most problems get solved before they reach the founder.
You work directly with the founder, the Head of Medical Outreach, and every department lead. You turn vision into systems, systems into routines, and routines into results.
This role is for a senior, organized leader who stays calm under pressure and builds things that outlast them. If you can run a team without needing to be in every conversation, you belong here.
Responsibilities
Programme delivery: own cohort operations, programme quality, and member experience from start to finish
First escalation: handle programme and operations issues before they reach the founder
Team leadership: guide department leads, set priorities, and keep every team accountable
Systems: write and maintain SOPs for recurring work, so nothing depends on one person
Decision rules: build and maintain the decision authority matrix and escalation path
Team rhythm: run the weekly team sync and keep communication channels clean
Planning: build programme calendars and timelines across cohorts, fellowships, webinars, and outreaches
Cross team work: align Communications, Outreach, Partnerships, and Programmes so launches land together
Volunteer operations: work with the HR Lead and Volunteer Coordinator to recruit, onboard, and retain people
Metrics: track programme KPIs, completion rates, member satisfaction, and team output
Reporting: send the founder a clear weekly and monthly operations report
Risk: spot delays, gaps, and burnout early, and fix them before they spread
Hiring support: help screen and onboard department leads and new team members
Requirements
Leadership: proven experience leading teams, projects, or programmes, ideally with volunteers
Operations: has run something with deadlines, deliverables, and many moving parts
Systems thinking: can turn messy processes into clear SOPs and checklists
Project tools: comfortable with tools like Notion, Trello, Asana, Google Workspace, or similar
Communication: clear, direct, and professional in writing and in meetings
Judgment: knows what to decide alone, what to share, and what to escalate
Ownership: follows through without being chased
Calm under pressure: stays steady when plans change or things break
Availability: reliable internet and consistent weekly hours
Bonus: background in health, science, or tech education
Bonus: experience running cohorts, fellowships, accelerators, or community programmes
Bonus: experience with NGOs, startups, or student organizations
Bonus: familiarity with data tracking, KPIs, and reporting
What you get
Work directly with the founder and shape how BMLSIA operates
Lead a growing team across programmes, outreach, and community
Visible leadership role in a fast growing HealthTech education company
Remote friendly, flexible hours
Leadership certificate and reference on successful completion
Stipend track as revenue grows
Room to grow into a permanent executive role